to reduce the spread of COVID-19 In the maximum control area of 13 provinces during the closure of service True Shop in True Department Stores Continuous service through other channels such as True Shop in 7-Eleven or simply choose to make transactions by yourself. Through the application and the True iService website
True customers can access various services continuously through other channels as follows:
True Shops in 7-Eleven more than 1,000 branches nationwide. (Closes at 00 a.m.)
True iService application (24 hours a day) and can type messages to talk to employees as well.
Conversation with employees face-to-face via VDO Call Service from 10.00 – 20.00 via True iService app.
You can also contact us via number 1242 24 hours a day.
For customers who want to contact True Shop You can check the shop location at
ทางเข้าjokerTrue Shop, a branch outside the mall (Stand Alone) is open daily from 10.00 - 17.00 from 20 July 2021 onwards.
True Shop, branches in department stores, shopping centers or community malls located in provinces outside the maximum control area Still open everyday Until no later than 5pm from 20 July 2021 onwards
In addition, during the increasingly severe epidemic situation, True has upgraded the security measures to increase the security inside the True Shop as follows:
Install a clear acrylic barrier in front of the counter.
Set up a seat to wait for service to be more than 1 meter apart.
Set up a service point for alcohol gel. Clean common areas and contact points with disinfectant regularly.
Require all employees to wear masks face protection and gloves when working every time
Increase confidence for both customers who come to use the service and the employees are relieved reduce the risk of infection
In this regard, True Group would like to join as another encouragement. Ready to serve customers with care and care and to be side by side with Thai people and Thailand. to get through the COVID-19 crisis Let's go together quickly this time